SAP America is seeking a Senior Solution Customer Success Manager to drive customer adoption, value realization, and long-term success for assigned enterprise customers. As a trusted advisor, you will help customers achieve measurable business outcomes and support renewal success, revenue protection, and expansion.
Requirements
- 3-6 years of experience in Customer Success, Account Management, Consulting, or a related customer-facing role
- Experience supporting enterprise SaaS or cloud solutions, ideally within supply chain, ERP, or operational domains
- Strong understanding of value-based customer success, adoption-driven engagement, and renewal-focused execution
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
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