Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance

We’re looking for a Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance. As a trusted advisor, you’ll build deep executive relationships and deliver solution area expertise to customer executives. You’ll maximize customer lifetime value, accelerate value delivery, and identify new opportunities.

Requirements

• Executive presence and strong relationship-building skills
• Business acumen and deep knowledge of business models, strategies, and processes
• Problem-solving skills and ability to handle complex issues with customer executives
• Cloud software expertise and experience with cloud software solutions and delivery models
• Domain expertise in Finance and ability to apply risk-mitigation strategies
• SAP solutions knowledge and understanding of SAP oCFO solutions and related business processes
• Technical understanding and some technical knowledge to address customer issues
• Bachelor’s degree or equivalent required
• Software experience in SaaS, PaaS, and IaaS processes
• Project management skills and ability to drive renewals, expansions, and up-sells

Benefits

• Constant learning and skill growth
• Great benefits
• Wellness support
• Inclusive and diverse work environment
• Flexible working models