Senior Customer Success Manager

Saviynt is seeking a dynamic and experienced Senior Customer Success Manager to cultivate customer loyalty and drive the adoption of Saviynt’s innovative services and products. In this role, you will align our offerings with our customers’ business objectives and priorities, acting as a trusted advisor to ensure their success.

Requirements

• Serve as the primary point of contact and advocate for assigned customers
• Collaborate with the Sales team to ensure a seamless and customer-focused sales, orientation, and launch engagement process
• Cultivate strong relationships with customer stakeholders, up to the C-level executives
• Develop a deep understanding of each customer’s identity and access governance landscape and their unique business challenges
• Represent the voice of the customer in internal prioritization processes, advocating for their needs and ensuring their perspective is considered

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan