Inside Sales Specialist (Order Processing)

Role Overview

The Inside Sales Specialist is responsible for monitoring orders, processing orders, and responding to customer inquiries in a timely manner. They will work in a team environment and be responsible for ensuring customer expectations are met. The role requires excellent communication skills, multitasking, and organizational skills.

What You Will Do

The main responsibilities of this role include monitoring orders, processing orders, responding to customer inquiries, and communicating with warehouse staff. The Inside Sales Specialist will also be responsible for ensuring that customer exceptions are taken into consideration when processing orders.

Why It Might Be a Fit

This role is a good fit for individuals who are self-starters, demonstrate initiative, and are committed to providing world-class service. The role requires excellent communication skills, multitasking, and organizational skills.

Requirements

• High School Diploma required
• Minimum 1 to 2 years’ experience in a related position
• Excellent verbal and written communication skills
• Self-starter, demonstrates initiative and commitment to world-class service
• Must be a multitasker
• Knowledge of Excel and Word
• CRM Expertise Maximizer
• Open and clear communicator
• Deliver creative and ingenious ideas for change and continuous improvement
• Excellent organizational skills
• Must be a team player

Benefits

• Competitive Compensation
• Generous Paid Time Off
• 10 Paid Holidays
• Medical, Dental & Vision Insurance
• Biannual Bonus Program
• 401k with Company Match
• Company Paid Life Insurance
• Annual Reviews and Merit Based Raises
• Room for Advancement and Career Growth