Customer Experience Associate

Role Overview

As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way, and providing exceptional service throughout the customer’s journey.

What You Will Do

You will build strong customer relationships, uncover and solve customers’ needs, explain complicated concepts simply, and demonstrate success in a target-based performance environment.

Why It Might Be a Fit

You will have the opportunity to join a forward-thinking organization, with a collaborative team of innovative thinkers, and a rewarding career path with diverse opportunities for professional development.

Requirements

• Proven customer service skills through work or community involvement
• Willingness to assist in a professional, friendly, and efficient manner
• Availability to work a flexible schedule
• Comfortability in simple sales situations
• Strong technical skills and the ability to promote digital and self-service banking options to our customers

Benefits

• Competitive compensation and benefits package
• Opportunity to join a forward-thinking organization
• Rewarding career path with diverse opportunities for professional development
• Internal training to support career growth and enhance skills
• Recognition and reward for high-performance