Revenue Operations Analyst

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values – Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a (job title) to join our growing global team at Sectigo.

The Revenue Operations Analyst supports the Enterprise Sales Team by producing key deliverables and participating projects that contribute to our revenue growth. This details-minded and data-driven individual loves diffing into processes and technology to understand where and how improvements can be made and makes key impacts wherever they can.

This is a full-time position working in the hybrid model and at least 3 days a week from our Ottawa office.

Here are the core functions, responsibilities, and expectations for this role:

• Maintain high quality of data accuracy, consistency and traceability through the sales process, documenting and educating the teams where necessary on data and data definitions.
• Identify areas of inefficiency in our sales process and propose solutions and workflows that would increase revenue, resolve problems, optimize key metrics, eliminate bottlenecks, improve productivity and overall performance.
• Extract meaningful insights from analytical research and convert them into actionable business proposals.
• Drive operational excellence and discipline across all aspects of sales.
• Implement scalable sales processes: Engage with key business stakeholders to improve our best practices, lean process flow and patterns of behavior.
• Deal Desk servicing team to architect complex deals, increase average deal size, and help to accelerate sales cycles.
• Other duties as assigned and related to the nature of this role and company initiatives.

Qualifications

Education:

• Bachelor’s degree or equivalent working experience is strongly recommended.

Experience:

• Minimum of 3+ years of experience in sales, marketing, customer success, or a similar role is required. Current and/or prior professional working experience in a SaaS or technology-driven environment is strongly preferred.
• Experience with Salesforce, HubSpot, Salesloft, Clari, and other integrations is strongly preferred.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Excellent communication and presentation skills
• Obsessive attention to detail. There is no aspect of a project too small to matter.
• Operate well in a fast-paced, dynamic, and global environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems.
• Curious and driven to learn, with a strong ability to adapt quickly and think creatively to solve problems, especially in evolving or ambiguous situations.
• Passionate about operational excellence and always looking for ways to improve systems and processes.
• Proactive, resourceful, and eager to take ownership and build from the ground up.
• Experience supporting enterprise and mid-market sales teams across different regions.
• Familiar with Salesforce and common GTM data models.
• Excellent communication and presentation skills.
• Operate well in a fast-paced, dynamic, and global environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems.

Additional Information

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.