Role Overview
The Senior Technical Account Manager (TAM) is a critical role that services Semgrep’s most important customers. Our TAMs drive the implementation and on-going adoption of Semgrep for their book of business.
What You Will Do
Host monthly check-in’s with customers to understand their successes and challenges, speak with technical stakeholders, create personalized success plans, and advocate on behalf of customers for product roadmap items.
Why It Might Be a Fit
Ideal candidate has 5+ years of experience working in a customer-facing role, a deep understanding of developer workflows, and excellent written and verbal communication skills.
Requirements
- 5+ years of experience working in a customer-facing role
- Prior experience as a Technical Account Manager, Account Manager, or Product Manager for a highly technical product
- Deep understanding of developer workflows and build systems
- Strategic thinker with deep customer empathy
- Excellent written and verbal communication skills
- Familiarity with Web Application Security concepts
- Background or genuine interest in DevSecOps or AppSec
- Engineering or technical degree from a four-year college or university
Benefits
- Estimated starting annual salary range of $195,000-$245,500 (AUD$)
- Equity and benefits
- Competitive, market-aligned benefits program
- Location-specific information available on Semgrep Benefits
To apply for this job please visit jobs.ashbyhq.com.

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