Senior Technical Account Manager (APAC)

Remote Full TimeAustralia (Remote)Semgrep

Role Overview

The Senior Technical Account Manager (TAM) is a critical role that services Semgrep’s most important customers. Our TAMs drive the implementation and on-going adoption of Semgrep for their book of business.

What You Will Do

Host monthly check-in’s with customers to understand their successes and challenges, speak with technical stakeholders, create personalized success plans, and advocate on behalf of customers for product roadmap items.

Why It Might Be a Fit

Ideal candidate has 5+ years of experience working in a customer-facing role, a deep understanding of developer workflows, and excellent written and verbal communication skills.

Requirements

  • 5+ years of experience working in a customer-facing role
  • Prior experience as a Technical Account Manager, Account Manager, or Product Manager for a highly technical product
  • Deep understanding of developer workflows and build systems
  • Strategic thinker with deep customer empathy
  • Excellent written and verbal communication skills
  • Familiarity with Web Application Security concepts
  • Background or genuine interest in DevSecOps or AppSec
  • Engineering or technical degree from a four-year college or university

Benefits

  • Estimated starting annual salary range of $195,000-$245,500 (AUD$)
  • Equity and benefits
  • Competitive, market-aligned benefits program
  • Location-specific information available on Semgrep Benefits

To apply for this job please visit jobs.ashbyhq.com.


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