Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success.

Requirements

Value Realization: Work with customers to define and track key performance indicators (KPIs) demonstrating the value of PTC solutions.
Relationship Management: Develop and maintain strong, long-lasting relationships with key stakeholders at customer organizations.

Customer Onboarding and Training: Guide new customers through onboarding, ensuring a smooth and successful implementation of PTC solutions.
Customer Advocacy: Serve as the voice of the customer within PTC, advocating for their needs and requirements to internal teams.
Proactive Support: Monitor customer health and proactively identify potential issues or opportunities for improvement.

Renewals and Upsells: Drive customer renewals and identify opportunities for upselling additional products or services.
Customer Feedback and Improvement: Gather and analyze customer feedback to identify trends and areas for improvement.
Reporting and Documentation: Maintain accurate and up-to-date records of customer interactions, activities, and progress.