As a Technical Account Manager at SCAYLE, you will manage 5-10 enterprise E-Commerce SaaS customers, acting as a bridge between client teams, internal product/engineering, and SCAYLE’s platform roadmap. This role requires a combination of enterprise-level account management, technical ecommerce expertise, and architectural understanding of composable commerce platforms.

Requirements

5+ years in enterprise ecommerce, SaaS platforms, or digital consulting.
Proven experience in a technical customer-facing role (e.g., Technical Account Manager, Solution Architect, or Senior Consultant).

Deep understanding of ecommerce architectures: Storefronts, APIs, OMS, PIM, CMS, ERP integrations.

Benefits

Flexible working times (10 AM – 16 PM German Time Zone as core working-time)
40% discount on our online shop
Fresh fruits + drinks everywhere
Language courses (German & English)
Free sports courses & reduced price for gym membership
Subsidized public transportation ticket
Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage

State-of-the-art tech stack running on AWS
Modern office in the city center of Hamburgs
International working environment and English as company language
Agile work environment (MOVE) and cross-functional teams
Free access to Germany’s greatest developer conference code.talks
Free access to online learning platforms like Laracast, Egghead and A Cloud Guru
Help in relocation and VISA process