Senior HubSpot Platform Consultant

Be the mastermind behind solving our clients’ most intricate HubSpot platform challenges as a Senior HubSpot Consultant. You’ll architect complex solutions, guide platform consultants, and be a trusted advisor to clients, ensuring their success and driving growth. This is an opportunity to make a significant impact in a dynamic, collaborative environment where your expertise is valued and your contributions are rewarded. This role is fully remote and reports to the Director of Client Services.

Responsibilities and Duties

• Lead and Mentor a Team of HubSpot Consultants: Empower and guide a team of consultants, fostering their growth and development. Delegate tasks strategically to leverage individual strengths and ensure project success.
• Drive Solutions for Complex Client Challenges: Analyze client needs, design and implement tailored HubSpot solutions, and document processes clearly and comprehensively.
• Champion Client Success: Build strong relationships with clients, acting as their trusted advisor. Proactively identify and resolve roadblocks to ensure they achieve their business goals.
• Foster Collaboration: Communicate effectively with internal and external stakeholders, ensuring alignment on project scope, timelines, and deliverables.
• Stay Ahead of the Curve: Continuously learn and stay informed about HubSpot updates and new features. Share your knowledge with the team and clients, identifying opportunities to leverage new functionalities.
• Elevate the Team: Share your expertise and insights to mentor and upskill platform consultants, contributing to a culture of continuous learning.

Qualifications

Must-Haves:

• 5+ years of hands-on experience customizing and configuring marketing automation or CRM platforms (HubSpot strongly preferred).
• Proven experience in Sales Operations, Marketing Operations, or Support Operations.
• Demonstrable ability to translate complex challenges into actionable processes and requirements.
• Exceptional project management skills, with a track record of successful project delivery.
• Outstanding written and verbal communication skills, including presentation and client-facing experience.
• A collaborative spirit and passion for teamwork.
• Authorization to work in the U.S. without employer sponsorship.

Nice-to-Haves:

• HubSpot certifications
• Experience as an end-user in a marketing automation or CRM platform.

Success in this role is measured by:

Project Management

• Ensure at least 60% of project milestones are based on your proactive recommendations, tracked through milestone origin tags in Asana.
• Own and manage solution design, discovery sessions, deliverables, time tracking, and delegation for all assigned projects, ensuring 100% are completed within the agreed timelines.
• Successfully manage a portfolio of up to 10 active client projects simultaneously, ensuring all on track to meet deadlines and milestones, as reflected in Asana or HubSpot.
• Ensure all projects are actively monitored for scope, risks and dependencies, with documented check-ins and stakeholder updates provided weekly

Business Strategy 

• Lead a quarterly review with each customer with defined KPIs and a documented project plan, achieving 90% completion of deliverables on time.
• Develop and maintain comprehensive documentation for 100% of assigned projects

Customer Retention

• Identify and document new opportunities or upsell potentials within your customer portfolio, with action steps logged in the CRM.
• Maintain a customer retention rate of 85% with retainer customers, tracked through quarterly reviews and proactive intervention strategies.

Team Management

• A cohesive and results-driven team that regularly meets or exceeds project deadlines while maintaining high-quality standards, driven by a culture of accountability and innovation.
• Other consultants on your team should advance as independent contributors through your mentorship, actionable feedback, and opportunities to lead key initiatives.

Benefits and Perks

• Paid holidays (10 days), vacation time (starting at 2 weeks), and additional time off between Christmas and New Year
• Paid parental leave
• Comprehensive health, dental, and vision insurance (employer pays 99% for employee and 50% for dependents)
• 401k employer match at 4%
• Ongoing professional education opportunities
• Flexibility to work from anywhere, as long as you have a stable internet connection and are in an environment conducive to meetings
• Friendly, easygoing team

Interview Process

We value your time and have designed a streamlined interview process that allows us to get to know you and for you to experience our team culture.

• Video screen: Answer a few questions to showcase your skills and experience.
• Short phone/video interview: Discuss your background and aspirations with a member of our team.
• One-hour interview with our Director of Client Services
• Brief assignment to demonstrate your problem-solving abilities
• Final interview: Present your assignment and meet with the CEO/Director of Client Services.

Company Overview

At Pyxis Growth Partners, we’ve built our name and client base by developing and delivering smart, strategic sales and marketing programs that get results. We’ve been a HubSpot partner since 2012, and were recently upgraded to a Diamond Solutions Partner. We’re a small, friendly team that believes in building strong repeatable processes and working smarter, not longer hours.

Our Culture

We care about having a positive culture where people can do their best work. We break out our company values into two categories: Team values and Teammate values. Team values are what we want to embody as a team. Teammate values are what we need from each other to succeed as a team. Here’s how we think about each:

Team values

• Work-life balance
  • We’re a fun and happy team, but we’re not a family. We expect our employees to be productive during work hours, and then log off and spend time with their friends and families.
• Continuous learning
  • We love learning new ways to make processes more efficient and effective, and sharing those with our teammates so they can benefit from our knowledge.
• Bringing solutions to the table
  • Our clients look to us to solve complex problems in their systems and processes. We help them with a positive attitude and a willingness to find creative solutions.

Teammate values

• Responsible
  • We don’t micromanage. We count on our team members to be responsible and professional, and to manage their tasks and time at work welll.
• Respectful
  • We show respect to our teammates and clients by doing the best work we can, and by honoring everyone’s time and boundaries.
• Receptive to feedback
  • Our teammates know that feedback isn’t personal, and that it’s necessary for continuous learning and improvement. They have a growth mindset and are excited to find ways to improve their work.

Equal Opportunity Employer

Pyxis Growth Partners is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary: $85k-95k

Tagged as: HubSpot