Associate Director, Marketing Operations

Role Overview

The Associate Director, Marketing Operations serves as a critical operational leader within SERB’s Commercial organization, responsible for enabling efficient, compliant, and scalable execution of marketing initiatives across multiple products and business units.

What You Will Do

Responsibilities include developing and executing the marketing operations strategy, managing promotional review operations, meeting planning and governance, people leadership, technology and process optimization, and operational excellence.

Why It Might Be a Fit

The successful candidate combines deep pharmaceutical marketing operations expertise with strong leadership, process optimization, and project management capabilities.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Life Sciences, or a related discipline.
• 7+ years of pharmaceutical, biotechnology, healthcare marketing operations, commercial operations, or related experience.
• Demonstrated expertise coordinating PRC/MLR processes within a regulated pharmaceutical environment.
• Hands-on experience with Veeva Vault PromoMats.

Benefits

• Hybrid Working (3 days on-site in office per week)
• Vacation, Personal and Sick time
• 20 Paid Company Holidays
• Medical, Dental, Vision and other Voluntary benefits
• Paid Parental Leave
• Tuition Assistance
• Discretionary Bonus Plan
• Competitive 401(k), $1 for $1 up to 6% of pay
• Discretionary match of up to 4% of pay which vests 20% a year for 5 years