Role Overview
The Sales Operations Coordinator is responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems. The role involves communicating with customers, planning and routing technicians, and ensuring efficient operations in a fast-paced environment.
What You Will Do
Key responsibilities include communicating with customers to schedule service, maintenance, or sales calls, planning and routing branch staff, and ensuring the capacity planner is maintained. The role also involves assigning sales leads and representing the company professionally.
Why It Might Be a Fit
The ideal candidate will have excellent customer-service, communication, and interpersonal skills, with the ability to work effectively in a team and independently. Prior experience in customer service or dispatching is desirable.
Requirements
- High school diploma or equivalent
- Experience working in customer service or other customer-facing environment
- Prior experience dispatching is desirable
- Experience or training in using computers and related systems in an administrative office environment
- Prior experience with an AS400 system is desirable
Benefits
- Competitive Pay
- Incentive opportunities
- Paid Time Off
- Company Holiday Pay
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Savings Plan
- Company matching contributions
- Life Insurance
- Short-term disability insurance
- Long-term disability insurance
- Legal advice
- Pet insurance
- Health advocacy programs
To apply for this job please visit serviceexperts.wd108.myworkdayjobs.com.
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