Senior Sales Operations Manager

What You Get To Do In This Role

We are seeking a highly motivated Senior Sales Operations Manager to support our Technology Partnerships sales organization.

This is an individual contributor role operationally supporting a sales team to achieve their business objectives and quota.

In this role, you will be the strategic operations business partner for our ISV sales VP and teams. You will:

• Own all aspects of pipeline and forecast management
• Drive policies and processes to ensure accurate and frictionless close of business; month and quarter-end responsibilities
• Monitor and resolve opportunity data hygiene to ensure forecast accuracy and completeness
• Manage quota assignments, attainment and rep productivity
• Design and track MBOs, SPIFFs, and other compensation related items
• Own creation, communication and governance of operational and compensation policies and processes
• Manage and resolve deal and compensation exceptions and escalations
• Own all annual planning activities for your aligned sales teams
• Provide regular and ad-hoc intelligence for insights into business drivers, performance-to-targets and areas of risks
• Develop analytical reports and power point presentations to support business briefings, Quarterly Business Reviews (QBRs) and other related leadership needs
• Drive Power BI dashboard requirements for improved pipeline monitoring
• Support new rep onboarding – comp plan and quota assignments, system accesses, dashboard and tool enablement
• Partner with Sales, Sales Operations, Finance, Commissions, NPI, Legal and other cross-functional teams as needed on deal support
• Drive GTM operational readiness by leading and/or participating in projects that improve productivity, efficiency, accuracy, and scale to meet business needs and pain-points

To Be Successful In This Role You Have

• 8+ years of experience in a software sales organization, supporting field reps and territories
• Strong experience managing pipeline and forecasts
• Proficiency with sales systems: CRM, Anaplan, Varicent
• Excellent data analysis and reporting skills via Excel and Power BI
• Outstanding communication and interpersonal skills, with a proven ability to work collaboratively and cross-functionally
• Proven ability to problem-solve and drive conflict resolution
• Experience navigating evolving landscapes and shifting business priorities
• Detail orientation coupled with a solutions-focused approach under tight deadlines
• Strong understanding of the ISV sales motion is a plus