We are seeking a Customer Success Manager to manage and perform services associated with our digital solutions for physical retail. The ideal candidate will have 4-5 years of experience in Customer Success Management on complex accounts, preferably in a technological environment.
Requirements
- 4-5 years of experience in Customer Success Management on complex accounts
- Experience working with retail clients is a major asset
- Demonstrated experience in managing structured contractual commitments
- Ability to interact with client-side decision-makers at a director level
Benefits
- Hybrid work arrangement
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