Business Development Manager

To manage and deliver a Territory Sales Plan to help ensure the Company meets its revenue and local contribution targets.

Key Accountabilities

• Work in a sales team to achieve or exceed the Territory Sales Plan by applying a working knowledge of SGS service capabilities to maintain existing business, increase business in existing accounts, and identify and develop new accounts.
• Develop and maintain effective business relationships, at all levels within assigned accounts to influence purchasing decisions.
• Develop, maintain, and execute a Territory Plan to demonstrate effective territory planning and management of KPIs, including routinely updating a forecast and CRM.
• Communicate competitor activities, market trends, changing client priorities and other opportunities and threats.
• Develop and implement customized approaches for client accounts including, for example, face-to-face meetings, phone/MS Teams calls, technical meetings, pricing strategy, service agreements.
• Undertake travel to the sales territory in a cost/time effective manner.
• Circulate and file clear and concise meeting reports from face-to-face meetings and conference calls, ensuring actions are allocated to the appropriate employees and ensuring actions are undertaken.
• Oversee proposals and quotations and submit these to clients within the defined timeframe, ensuring technical, timeline, and costing requirements are agreed in advance with operations teams.
• Identify sales opportunities for other SGS facilities and communicate these to appropriate colleagues.
• Attend conferences and present SGS in accordance with current marketing policies and procedures.
• Obtain and update a working knowledge of the regulatory guidelines as they relate to the SGS Vitrology client base and market.
• Perform all duties in accordance with the company Quality Policy to ensure compliance.
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and act in accordance with SGS UK’s Equality & Diversity Policy, and ensure others do so.
• At all times, adopt a safe behavior by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.

Qualifications

• Bachelor’s degree in Microbiology, Molecular Biology, Virology or related field or related experience and knowledge, such as a Business degree and experience in the life science industry, is also acceptable.
• Proven track record of sales in NAM pharma/ biotech industry (Required)
• Maintaining a customer relationship management system (CRM)
• Developing and achieving a plan to meet critical sales targets
• Customer facing experience, such as client face-to-face meetings