Customer Operations Analyst handles all facets of assigned customer accounts, including order management, inquiries, and issue resolution. Builds and strengthens customer relationships to achieve long-term partnerships.
Requirements
- Serve as primary point of contact between customers and the company
- Ensure timely and accurate entry of purchase orders and job orders
- Lead regular customer meetings to review account details
- Maintain accurate customer account records
- Resolve issues promptly and accurately
- Gather and analyze customer-related data to identify opportunities for process improvements
- Prepare high-quality reports, presentations, and briefs
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
To apply for this job please visit recruiting.paylocity.com.
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