As a Customer Success Manager, Enterprise at Simetrik, you will own value realization across a portfolio of enterprise customers, ensuring customers consistently use the platform, achieve measurable outcomes, and expand adoption through structured engagement, data-backed conversations, and strong stakeholder management.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
- 4+ years of experience in Customer Success, Technical Account Management, or Solution Consulting roles within SaaS or enterprise software environments.
- Experience: SaaS customer-facing roles with enterprise customers; track record in renewals and/or expansions.
- Proficiency with tools such as Salesforce, Gainsight, Looker, or similar Customer Success and data analytics platforms.
- Fluent in English (written and spoken); additional languages such as Spanish is a plus.
Benefits
- Well-funded and proven startup with large ambitions and competitive salaries.
- Entrepreneurial culture where pushing limits, creating and collaborating is everyday business.
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
- 100% Remote Work (You choose where to work from)
- 500USD a year for you to invest in learning.
- 2 Family days
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