Product Manager, Growth Operations

Hybrid Full TimeSydney, New South Wales, AustraliaSingtel Group

Optus is seeking a Product Manager – Growth to deliver operational excellence for mobile and connected products, ensuring flawless execution and customer safety. The successful candidate will develop monitoring frameworks, dashboards, and operational controls, and apply structured operational frameworks to identify risks and improve processes.

Requirements

  • Deliver flawless operational execution for all product offers and changes
  • Build and maintain monitoring frameworks, daily validation checks, and operational controls
  • Develop dashboards and reporting using Power BI/Tableau/Qlik
  • Create customer-journey and operational mapping artefacts
  • Apply structured operational frameworks to identify risks and improve processes
  • Uphold governance, regulatory, and customer-safety standards

Benefits

  • Competitive remuneration
  • Employee discounts
  • Flexible working arrangements
  • Vibrant and collaborative office campus
  • Competitive leave policies
  • Inclusive Parental Leave
  • Directed development opportunities
  • Employee-led networks and diversity initiatives
  • Wellbeing support services

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