Revenue Operations Manager

Hybrid Full TimeKanton Zürich, SwitzerlandSkribble

We are looking to hire our first Revenue Operations Manager (60-80%) to help build, enhance and scale the processes, tools and systems that our go-to-market teams rely on. You’ll be responsible for empowering Skribble’s Sales, Marketing, Customer Success, and Customer Happiness teams with the tools, data and processes they need to drive rapid, long-term, revenue growth for the business. This is a key early-hire role in our Operations Department, reporting directly to the Chief Operations Officer on an interim basis, with tremendous opportunity for growth.

The right person for this role will have a strong technology and ideally SaaS revenue / sales / marketing operations background with a customer-first mentality. This is a mid to senior level, individual contributor position with the expectation to build a world class revenue operations team as the business and your role expands.

As our first Revenue Operations Manager, you will:

  • Take ownership of all go-to-market tools, processes and workflows including both the tactical, day-to-day maintenance and improvements, as well as the strategic, what do we prioritize today so we’re set up for success in 2 years.
  • Become an expert on our existing go-to-market technology stack and bring in new technologies into our organization.
  • Work closely with Sales, Marketing, Customer Success, and Customer Happiness leadership to create an operational roadmap that encompasses multi-team requirements and business importance
  • Work closely with Product and Technology teams to ensure accurate, and useful, product usage data is accessible to revenue generating teams
  • Create and deploy small to medium sized system design and process changes.
  • Be the driver, and a core decision maker, for implementing any new business systems, tools and processes
  • Create data-driven insights in collaboration with company leadership
  • Develop an intake, triage and prioritization process for operational enhancements and net new functionalities.

To be successful in this role, you’ll need to:

  • Excel at working independently, while also building strong relationships across other Departments.
  • Have an advanced level of technical skills, particularly around business systems and workflow development and database integrity and maintenance
  • Be an adept project manager who ensures that cross-functional teams hit their deadlines so projects are delivered on time and in scope
  • Use active listening skills to ensure you are designing and creating solutions that solve root cause problems and will scale with the business
  • Communicate effectively with all types of stakeholders
  • Possess excellent organizational, analytical, and communication skills


  • 3 years of work experience with focus on revenue operations, business operations, sales operations or marketing operations role at a hybrid product-led growth SaaS company
  • Experience building operations for PLG, sales-assisted motions
  • Experience working in a fast-paced, autonomous, startup environment
  • Experience with complex cross-functional project management
  • Experience running, and growing, your own operations program and team
  • Experience with CRM administration and/or development
  • Process minded – organized and disciplined
  • Have excellent self prioritization skills
  • A plus if you have prior experience with HubSpot CRM, Salesforce, Zendesk, Google Analytics, Google Data Studio, Asana, and more!

What We Offer:

  • A competitive salary and benefits package.
  • A flexible work schedule with the option to work remotely.
  • The opportunity to contribute to a rapidly growing company in a cutting-edge industry.
  • A supportive and collaborative work environment with a team of dedicated professionals.
  • Opportunities for professional development and career advancement.

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  • This position has been filled

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