Customer Success Manager

On Site Full TimeGalway, IrelandSmartBear

SmartBear is hiring a Customer Success Manager to join our EMEA team in Galway, working with enterprise accounts across our Test Management and Functional Testing portfolio.

Requirements

  • Proven CSM track record – Enterprise SaaS experience with complex, multi-stakeholder accounts
  • Commercial acumen – Confident articulating ROI and value at exec and VP level
  • QA/testing familiarity – Exposure to software quality, testing practices, or the SDLC
  • Data-driven and organised, comfortable using customer health platforms and CRM data to manage a complex portfolio with discipline

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Relocation Assistance

To apply for this job please visit job-boards.greenhouse.io.


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