Quality Assurance Analyst, Reporting and Analytics

SoFi is seeking a Quality Assurance Analyst to ensure adherence to policies, procedures, and compliance. The role involves data analytics, proactive risk identification, and providing recommendations to business units. This is a cross-functional role supporting a next-generation financial services company.

Requirements

• Oversee quality assurance testing.
• Analyze and understand root causes of poor member experience.
• Identify and address risks within each business unit.
• Understand processes within each product.

Benefits

• Competitive benefits
• Employee benefits portal