Corporate Accounts Sales Operations Specialist

Corporate Accounts Sales Operations Specialist France

In this role you will work within a dynamic team of Sales Operations Specialists in Paris and duties will include:

• Contact with assigned existing customer portfolio (Major Enterprise Accounts) on a daily basis.
• Maintain exceptional customer satisfaction relationship with existing customers.
• Manage quote creation, order processing, and day-to-day customer and partner requests.
• Provide licensing support as needed in conjunction with supporting teams.
• Work collaboratively with internal stakeholders such as Account Managers / Finance / BackOffice / Procurement.
• Drive resolution of escalations by working with customers, account teams and internal support teams.
• Develop strong knowledge of leading industry trends through ongoing training and partnership with software publishers.

Job Requirements

• Expert in: Support the sales team and help them to gain, keep and grow our customers; Maintain and promote good client relations; Monitor and Analyze sales targets and records.
• Expert in: Focus on delivery; efficiently manages time, priorities and daily workload. Organizing work; Multitasking and time management; Handle large volumes of work and meet tight deadlines.
• Expert in: Relationship building; Verbal and written communication; Problem solving; Work independently and show initiative; maintain a positive attitude; adapt to and embrace change in a rapidly changing environment.
• Expert in: Operational policies, processes and procedures; researching information; planning, scheduling.
• 5+ years professional sales operations, sales support, or customer service experience preferred.
• Proficient in English language skills.
• Highly motivated and results oriented; entrepreneurial spirit.
• Detail oriented with ability to break down projects into smaller tasks.
• High understanding of technology solutions.

Company Description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you’re passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.