Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance – South

As a Solution Customer Success Manager (S-CSM) for SAP Office of the CFO (oCFO) Finance, you will be responsible for building deep executive relationships, maximizing customer lifetime value, and accelerating value delivery of SAP oCFO solutions.

Requirements

• Executive presence: Strong relationship-building skills.
• Business acumen: Deep knowledge of business models, strategies, and processes.
• Problem-solving: Proven ability to handle complex issues with customer executives.
• Cloud software expertise: Experience with cloud software solutions and delivery models.
• Domain expertise: Expert level Finance domain expertise.
• Risk mitigation: Ability to apply risk-mitigation strategies.
• SAP solutions knowledge: Understanding of SAP oCFO solutions and related business processes enabled by such solutions.
• Technical understanding: Some technical knowledge to address customer issues.
• Project management: Strong program/project management and governance skills.
• Commercial skills: Good commercial/deal support skills.
• Communication skills: Excellent verbal and non-verbal communication skills.
• Renewals and expansions: Experience driving renewals, expansions, and up-sells.
• Knowledge of Financial Solutions a plus.

Benefits

• Constant learning
• Skill growth
• Great benefits
• Team that wants you to grow and succeed

Tagged as: Project Management