The Solutions Sales Director will drive revenue growth for Diligent, understanding customer needs and tailoring solutions to address specific and complex challenges. The individual will be responsible for inbound and outbound sales, initial prospect/customer meetings, pipeline management, and accurate forecasting through to deal completion.

Requirements

Demonstrates a strong level of technical knowledge in Diligent’s products and solutions
Uses sound judgment, technical expertise and analytical thinking to propose different solutions to address more complex customer issues

Adopts a ‘solutions’ selling approach, understanding customer needs, and developing solutions through the lens of the Diligent One Platform
Ensure high levels of prospect satisfaction through proactive outreach with relevant insights and regular follow-ups to drive new opportunities
Collaborate with the Sales team to create strategic account plans including proposals, presentations, and other sales materials that highlight the product solutions’ technical capabilities and advantages to address customer needs

Coach and support the development of the Sales team internally by enhancing their technical knowledge, understanding of business value and developing their professional skills through curated learning forums
Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings
Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis

Utilizes external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans