Manager, Reporting & Analytics (Sales Operations)

What You’ll Do

Leadership & Management

• Provide guidance, training, and professional development for Sales Analyst team members as required.
• Foster a collaborative and innovative team environment, encouraging the use of best practices and continuous improvement.

Reporting & Analytics

• Develop and maintain robust reporting frameworks and dashboards to track sales metrics, performance & data quality.
• Conduct in-depth analysis of sales data to identify trends, anomalies, and areas for improvement.
• Provide actionable insights and recommendations to senior leadership based on data analysis.
• Perform UAT with our internal Business Intelligence team

Strategic Planning

• Collaborate with sales, finance, IT, BI and HR teams to align strategies with business objectives.
• Evaluate the impact of territory management on sales performance and make data-driven recommendations for adjustments.

Data Management

• Ensure the accuracy, integrity, and security of sales reporting data used in the quota setting process
• Management of configuration files required for various system
• Oversee the collection, storage, and retrieval of data from various sources, ensuring compliance with data governance policies.

Process Improvement

• Identify opportunities for process improvements and automation within the reporting, analytics & data governance function.
• Implement best practices for data analysis, reporting, and visualization to enhance efficiency and effectiveness.
• Identify gaps in current processes and weakness that could undermine the efficiency & effectiveness of business strategy or opportunities for improvement

Stakeholder Collaboration

• Work closely with key stakeholders to understand their reporting and analytical needs.
• Present findings and insights to senior leadership and other stakeholders in a clear and compelling manner.

Experience You’ll Bring

Education & Experience

• Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field; MBA or advanced degree preferred.
• Minimum of 5 years of experience in reporting and analytics, with at least 1 years in a leadership role.
• Experience in sales operations or a related field is highly desirable.

Technical Skills

• Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI, VBA).
• Strong understanding of data warehousing, data modeling, and ETL processes.
• Experience with CRM systems (e.g., Salesforce) and territory management software is a plus.

Soft Skills

• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong leadership and team management abilities.
• Effective communication and presentation skills.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities.