Partner Success Manager

Role Overview

Speak4 is looking for an organized, personable, and solutions-oriented Partner Success Manager to join our growing team. The ideal candidate has experience in digital marketing, advocacy, or client services and enjoys helping partners get the most out of their technology.

What You Will Do

Develop engagement strategies, manage partner support requests, create product updates, and partner with Sales and Marketing to onboard new partners and develop materials.

Why It Might Be a Fit

This role offers a hybrid on-site schedule or remote work, a calm and resourceful problem-solving environment, and opportunities to improve processes and work more efficiently.

Requirements

• At least two years of experience in a customer success, client services, customer support, or similar partner-facing role.
• At least one year of experience in digital marketing, politics, advocacy, public affairs, or a related field.
• Strong computer literacy and experience with Microsoft and Google products.
• Familiarity with HubSpot or a comparable CRM, Asana or a similar project management platform, and Slack.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills and a collaborative, team-oriented approach.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k
• Life insurance
• Paid parental leave program
• Paid vacation
• Paid sick leave