Sales Operations Manager

The role

Assess, define and realign all sales processes and assure best practice throughout

Embed processes within CRM framework and establish dashboards for key metrics across the entire CRM process

Analysis and reporting on metrics helping to identify trends, opportunities and potential issues

Input to and output from CRM across entire commercial process, constantly seeking opportunities for process improvements and increased efficiencies

Assure effective collaboration with associated internal and external teams to optimise successful project outcomes

Work closely with the sales, legal and commercial teams in the sales process, gathering input for bid-writing, commercial content and legal review

Liaison with legal team for contract reviews reporting back on business risk, compliance and accurate reflection of sales conclusions

Oversight of all bid content in terms of design, accuracy, compliance, timescales and relevance

Maintain a bid library of leading-edge and compelling content collaborating with internal subject matter experts

What we need

• Strong sales ops track record supporting a business development function covering all stages in the CRM process
• This must have concerned supporting sales of complex solutions for business strategy or technical consulting
• Evidence of being strongly process-led with experience of redefining and implementing process change to meet business needs
• Highly numerate and excellent attention to detail, especially around the written word
• Excellent grasp of contracts and ability to credibly bridge the sales function with legal, financial and delivery teams
• Strong evidence of implementing and maintaining operational excellence across the sales function
• Superb influencing and communication skills and ability to juggle many projects simultaneously
• Degree in business or STEM subject

In return you will receive an earnings in the region of £55,000 per annum, a small bonus plus an excellent pension. The organisation is based in the South East of England however the role can be 100% home-based.