Sales Operations Manager

Sales Operations Manager

Location: San Francisco Bay Area, California

Compensation: $100,000 – $135,000 base + bonus

Role Summary

Working with a leader in E-Mobility to find a Sales Development Operations Manager. Own and scale top-of-funnel execution as the CRM owner for Sales Development, accountable for systems, processes, data, and insights that drive SDR prospecting, lead qualification, routing, and early-stage pipeline creation.

This is a senior, hands-on role for someone with prior direct sales experience who later moved into Sales/Revenue Operations, with deep Salesforce expertise and a strong GTM mindset.

Responsibilities

• End-to-end ownership of CRM/Salesforce for SDR and early-funnel workflows (Leads, Accounts, Contacts, Opportunities, Campaigns)
• Design and governance of the lead lifecycle, including routing logic, queues, SLAs, and SDR → Sales handoff
• Salesforce reporting & dashboards tracking SDR KPIs (activity, conversion, meetings set, pipeline sourced)
• CRM data integrity and governance: field standards, deduplication, enrichment, imports/exports
• Salesforce automation using Flow, validation rules, and approvals to reduce manual work and enforce process
• Ownership of Salesforce integrations with SDR tech stack (Outreach/Salesloft, HubSpot, Apollo/ZoomInfo, LinkedIn Sales Navigator)
• Partnership with Sales leadership on ICP definition, account segmentation, territory design, and outbound execution
• SDR enablement through SOPs, training, and best-practice adoption
• Day-to-day Salesforce support while proactively identifying and fixing funnel bottlenecks

Required Experience

• 5+ years in Sales Operations, Revenue Operations, or Salesforce ownership roles (B2B)
• Prior SDR/BDR experience or equivalent ownership of SDR workflows and KPIs
• Advanced Salesforce skills across Lead Management, Campaigns, reporting, dashboards, security, and data management
• Strong hands-on experience with Salesforce Flow and automation
• Experience supporting common SDR tech stacks (Outreach/Salesloft, HubSpot, Apollo/ZoomInfo, LinkedIn Sales Navigator)
• Advanced Excel skills (pivots, lookups, data analysis)
• Strong stakeholder management, analytical mindset, and attention to detail
• Bachelor’s degree preferred; Salesforce Admin certification strongly preferred
• Exposure to technical or industrial markets (energy storage, aerospace, defense, mobility, electronics)