Maintain client relationships, identify sales opportunities, and resolve issues to ensure customer satisfaction as a Strategic Account Manager.

Requirements

Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.

Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.

Participates in solution development efforts that best address customer needs.
Engages supplier sales resources to enlist their support and create solutions.
Qualifications:
High School Degree or Equivalent required; Bachelor’s Degree preferred
5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management

History of success maintaining and developing key relationships
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
Excellent communication and interpersonal skills with an aptitude for building strong client relationships

Strong negotiation and problem-solving skills
Proficiency with CRM software and Microsoft Office
Self-starter and able to work efficiently under pressure
Experience in executing in a matrix organization managing multiple stakeholders and projects
Ability to travel up to 25%