We are seeking a motivated and detail-oriented Data Center Customer Operations Administrator to join our dynamic team, providing excellent service delivery to customers and acting as a liaison between technical teams and customers.
Requirements
- Customer Support
- Onboarding and Training
- Monthly/Quarterly Service Reporting
- Customer Communications & Newsletter Management
- Documentation
- Overall Support
- Management Software
- Inter-Departmental Collaboration
- Continuous Process Improvement
- Stakeholder Feedback
- Industry Engagement
Benefits
- Medical, dental, and vision coverage
- Mental health resources and Employee Assistance Program
- Wellness programs
- Health Savings and Flexible Spending Accounts
- Disability and life insurance
- Retirement planning
- Meaningful time away benefits
- Perks and purchasing programs
- Pet insurance
- Legal and identity protection
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