Revenue Operations Systems Lead

About Us

sunday is the fastest way to pay in restaurants. We turn the painful 15-minute process of paying at a restaurant into an effortless experience. With just a QR code, customers pay in 10 seconds, and restaurants turn tables faster, get more tips for staff, and collect precious data.

We are live in thousands of restaurants across the US, UK and France with ambitious plans to scale even faster.

About The Role

We’re looking for a Revenue Operations Systems Lead to own and evolve our core business systems (CRM, Billing, CRM Data Model), while supporting process excellence and enablement initiatives across Revenue Teams (Sales, Account Management and Customer Operations) by Global RevOps Team.

You will architect, optimize and scale sunday’s systems to support high growth, ensuring seamless integration with our product and robust data structures that fuel our strategic decisions.

This role is also expected to grow into a management role quickly, with 2-3 direct reports under your leadership.

Key Responsibilities

• Lead Projects & Scale Revenue Operations: Take the lead on cross-functional initiatives to integrate CRM and billing systems with sunday’s product and operational stack. You’ll anticipate challenges by defining scalable processes and playbooks for our global teams.
• Own CRM & Related Automation Architecture: Own sunday’s Salesforce CRM end-to-end, including administration, governance, and continuous improvement. You’ll design and maintain the automated flows and integrations between our CRM and the wider tech stack.
• Drive Quote-to-Cash & Billing Operations: Own the evolution of our quote-to-cash system and oversee billing operations across all revenue streams. Your goal is to continuously improve billing workflows to maximize automation, accuracy, and scalability.
• Evolve & Monitor the Revenue Data Ecosystem: Ensure the consistency and accuracy of revenue data across Salesforce CRM and the BigQuery Data Warehouse. You will structure our CRM data architecture to enable actionable insights and communications.
• Build & Coach a High-Performing Team: Hire and mentor 2 RevOps system specialists to support execution and foster a culture of ownership and continuous improvement.