Want to shape how Customer Success scales in a global SaaS company? This is your opportunity to manage tooling, processes, and systems strategy that directly influences customer experience and retention.
Requirements
- 3+ years of experience in CS operations, Revenue Operations, or Business Systems in a SaaS or B2B environment
- Proficient understanding of Customer Success tools and processes
- Practical knowledge of platforms such as Salesforce, Intercom, Freshdesk, EverAfter, or equivalent systems
Benefits
- An attractive salary package that includes equity options
- Great work equipment, and home office allowance for those working in our fully remote locations
- Health care benefits and leisure time insurance
- An annual 1000 euros of personal learning budget
- Sports and well-being allowance
To apply for this job please visit supermetrics.com.
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