SupportYourApp is a global Intelligent Support-as-a-Service leader seeking an Account Manager for their Asian Market team. The ideal candidate will be responsible for navigating complex client expectations, building trust, and driving constructive conversations. This is a contract role with a focus on remote work.
Requirements
- Fluency in English (C1–C2)
- 2+ years of experience as an Account Manager in customer support, BPO, SaaS, or a related industry
- Solid understanding of B2B client management and customer support operations
- Excellent communication, presentation, negotiation, and conflict-resolution skills
- Strong analytical and problem-solving mindset with a strategic approach to account growth
Benefits
- Providing services during business hours
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time
- Internal health policy
- Responsive leadership interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
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