SupportYourApp is a global Intelligent Support-as-a-Service leader seeking an Account Manager for the Asian Market. The role involves navigating complex client expectations, building trust, and driving constructive conversations. You will take ownership of key client relationships, develop a deep understanding of technical and business aspects, and work closely with leadership teams.
Requirements
- Fluency in English (C1–C2)
- 2+ years of experience as an Account Manager in customer support, BPO, SaaS, or a related industry
- Solid understanding of B2B client management and customer support operations
- Excellent communication, presentation, negotiation, and conflict-resolution skills
- Strong analytical and problem-solving mindset with a strategic approach to account growth
Benefits
- Providing services during business hours
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time
- Internal health policy
- Responsive leadership interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
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