As a Customer Success Manager for the Public Sector at SUSE, you will manage and grow relationships with key government and public sector organizations across Germany. You will act as a trusted advisor to strategic accounts, supporting customers in modernizing their infrastructure while navigating increasing requirements around digital sovereignty, data control, and regulatory compliance.
Requirements
- Experience in a Customer Success, Account Management, or similar customer-facing role in enterprise environments
- Experience working with public sector customers or highly regulated industries is a strong advantage
- Strong understanding of enterprise IT environments, cloud, and open source technologies
- Ability to navigate complex organizations and influence stakeholders across multiple levels
- Experience working with senior IT leadership and decision-makers
- Strong communication, stakeholder management, and alignment skills
- Structured and strategic mindset, with the ability to operate in ambiguous environments
- Proven track record in driving customer adoption, retention, and long-term growth
- Full professional fluency in both German and English
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