Position Summary

The Sales Operations Analyst will be developing and maintaining sales reports and providing key insights to field sales representatives, sales management, and internal stakeholders (including Finance, Marketing, and Commission teams).

Primary Responsibilities/Accountabilities

Analyze sales performance vs goals, revenue trends, account activity, and growth opportunities. Generate recurring and ad-hoc reports as needed.
Translate business needs into reporting solutions. Utilize datasets from AWS, Snowflake, Tableau, and Salesforce.com to create dashboards and analytical tools.
Provide insights and recommendations to senior sales management based on data trends and key performance indicators (KPIs).
Build and maintain forecasting models using pipeline data, historical results, key initiatives, and market dynamics.
Analyze external market data to identify growth opportunities and leverage in respective reports.
Address reporting questions from sales representatives, sales management, and internal customers.
Ensure accuracy and integrity of all reports prior to distribution.
Diagnose root causes of data integrity issues and collaborate with cross-functional teams to resolve them.
Recommend improvements to reporting processes to increase efficiency and reliability.
Support SAP administration activities, including customer mapping.

Qualifications

Bachelor’s degree in business or a related field.
3–5 years of analytical experience.
Advanced proficiency with analytical tools such as Microsoft Excel, Tableau, Salesforce.com, and/or Alteryx.
Strong analytical, problem-solving, and organizational skills.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Ability to learn quickly and work independently.