People Operations AI & Automation Manager

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) and is seeking a People Operations AI & Automation Manager to bridge People strategy and technical execution.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5 years of progressive HR experience with 2+ years in a shared services or operations role
• Demonstrated success leading process improvement and operational excellence initiatives
• Experience with low-code AI platforms to develop bespoke solutions
• Strong proficiency in HRIS systems (Workday preferred)
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization
• Exceptional organizational and time management skills, with the ability to handle multiple priorities and meet deadlines

Benefits

• Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
• Retirement Benefits: 401(k) plan
• Paid Time Off: uncapped paid time off program, subject to manager approval and consistent with business needs
• Paid Holidays: 14 paid holidays each year
• Paid Sick Leave: uncapped paid time off, subject to manager approval and consistent with business needs

Tagged as: Power Automate