The Solutions Engineer – Enterprise – Mixed Industries will conduct research and discovery conversations with customers to understand their needs and requirements, and use their knowledge of Talkdesk solutions to specify the appropriate solution(s) for customer needs. The role will also design and deliver presentations, generate value statements, and assist with scoping SOWs and managing customer pilots and POCs.
Requirements
- B.S. Computer Science, Software Engineering, MIS or equivalent work experience
- 5+ years as a Solutions Engineer in Software, VOIP/Telecommunications, contact centers, premise or cloud selling to Commercial or Enterprise customers
- Bilingual in French
- Ability to command the attention in a room by delivering compelling presentations and demonstrations
- Good problem solving skills, including the ability to meet a business requirement with a technical solution
- Ability to communicate complex technical concepts to both technical and non-technical audiences
- Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers
Benefits
- Health Insurance
- Retirement Benefits
- Paid Time Off
- Paid Holidays
- Paid Sick Leave
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