Conducts research and discovery conversations with customers to understand their business needs and requirements. Uses knowledge of Talkdesk solutions to design and deliver presentations and assist with customer implementations.
Requirements
- B.S. Computer Science, Software Engineering, MIS or equivalent work experience
- 5+ years as a Solutions Engineer in Software, VOIP/Telecommunications, contact centers, premise or cloud selling to Commercial or Enterprise customers
- Bilingual in French
- Ability to command the attention in a room by delivering compelling presentations and demonstrations
- Good problem solving skills, including the ability to meet a business requirement with a technical solution
Benefits
- Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
- Retirement Benefits: 401(k) plan
- Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs
- Paid Holidays: Talkdesk offers 14 paid holidays each year
- Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs

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