Product Operations Specialist

The Product Operations Specialist role is responsible for supporting customers and colleagues throughout client projects, providing excellent customer service, and working closely with other departments to ensure effective setup and timely resolution of issues.

Requirements

• Developing a working knowledge of Talogy solutions and platforms
• Responding to client support requests and providing technical support
• Configuring new client accounts and managing client projects
• Taking calls and emails from clients and handling them in a friendly and professional manner
• Following processes around documentation of client work and interactions