Technical Customer Success Manager

Technical Customer Success Manager role at Tavus, a research lab pioneering human computing, responsible for ensuring customers are successful and realize value from the Conversational Video Interface (CVI) platform.

Requirements

• Deep technical aptitude
• Strong focus on customer outcomes
• Ability to develop a deep understanding of customer business objectives, use cases, and technical environments
• Excellent onboarding and implementation skills
• Ability to troubleshoot complex technical issues and coordinate resolutions with internal teams

Benefits

• Competitive salary
• Stock options
• Health insurance
• 401(k) matching