Role Overview
The Customer Experience Associate will work in a fast-paced environment, processing financial transactions, understanding customer needs, and recommending solutions. They will also respond to customer concerns, achieve business objectives, and promote banking solutions.
What You Will Do
The role involves processing financial transactions, understanding customer needs, responding to customer concerns, achieving business objectives, and promoting banking solutions.
Why It Might Be a Fit
The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. They will also be a dynamic communicator who can connect with different people in a calm, courteous, and effective manner.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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