Customer Experience Associate

Role Overview

The Customer Experience Associate will work in a fast-paced environment, processing financial transactions, understanding customer needs, and recommending solutions. They will also respond to customer concerns, achieve business objectives, and promote banking solutions.

What You Will Do

The role involves processing financial transactions, understanding customer needs, responding to customer concerns, achieving assigned goals, and promoting banking solutions.

Why It Might Be a Fit

The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and have strong administration, organizational, planning, and time management skills.

Requirements

• High School diploma and/or 1+ years of relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organizational, planning, and time management skills
• Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
• A go-getter who can exercise initiative and be accurate and detail oriented

Benefits

• Base salary
• Variable compensation
• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Banking benefits and discounts
• Career development
• Reward and recognition programs