Senior Customer Success Manager

As a Senior Customer Success Manager, you’ll manage a portfolio of enterprise-level clients, building strategic C-suite relationships, driving significant revenue growth through upselling, and ensuring maximum value realisation across high-impact accounts.

Requirements

• Minimum 5+ years in account management, customer success, or enterprise sales
• Proven track record managing large enterprise contracts and complex multi-stakeholder environments
• Experience with HR, employee wellbeing, or EAP programs in enterprise settings highly preferred

Benefits

• Competitive salary package with generous commission scheme
• 2 dedicated Wellbeing Days annually, plus Volunteer Days to give back through our charitable partnerships
• Comprehensive insurance coverage including Total Disability and Death Cover
• Employee Assistance Program (EAP) and access to leading health & wellbeing platforms
• Flexible work arrangements – work remotely, in-office, or a blend that suits your lifestyle
• Award-winning Amazing People Performance Development program to accelerate your growth
• Career mobility across local and global locations and businesses within our 100,000+ team member organization
• LinkedIn Learning account with unlimited access to thousands of professional courses
• Six employee-led Diversity & Inclusiveness resource groups with 7,000+ members