Senior Customer Success Manager

TELUS Health is seeking a Senior Customer Success Manager to manage a portfolio of enterprise-level clients and drive significant revenue growth through upselling. The role requires a seasoned professional with exceptional strategic acumen, executive presence, and the ability to influence at the highest levels.

Requirements

  • 5+ years of experience in account management, customer success, or enterprise sales
  • Proven track record managing large enterprise contracts and complex multi-stakeholder environments
  • Strong commercial mindset with a hunger to close large upsell and expansion deals
  • Advanced financial acumen with understanding of enterprise contract management and revenue growth
  • Strategic thinking with ability to identify and convert significant upsell opportunities
  • Executive presence and ability to build trusted relationships with C-suite stakeholders

Benefits

  • Competitive salary package
  • Generous commission scheme
  • 2 dedicated Wellbeing Days annually
  • Volunteer Days
  • Comprehensive insurance coverage
  • Employee Assistance Program
  • Flexible work arrangements
  • Award-winning performance development program
  • Career mobility
  • LinkedIn Learning account
  • Diversity & Inclusiveness resource groups

To apply for this job please visit lifeworks.wd3.myworkdayjobs.com.


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