Customer Experience Coordinator

Role Overview

Promote an excellent customer experience, oversee a team of Associates, and maintain a clean and organized store. Lead by example, engage with customers, and prioritize customer service.

What You Will Do

Assign registers, support POS coverage, train and mentor Associates, address customer concerns, and ensure adherence to labor laws and store plan.

Why It Might Be a Fit

Strong communication and organizational skills, attention to detail, and ability to respond to changes in direction. Team player with leadership experience and ability to train others.

Requirements

• 1 year retail experience
• 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance