The Data Operations Analyst is a key member of the Alliance Theatre team responsible for ensuring the accuracy, structure, and integrity of education programming data, with a primary focus on Tessitura, TNEW and related ecosystem partners.
Requirements
- Bachelor’s degree in data management, arts administration, business, information systems, or a related field, or equivalent professional experience.
- Experience with Tessitura and TNEW required, including experience supporting program setup, reporting, or customer-facing transactions.
- Intermediate to advanced Tessitura experience preferred.
- Familiarity with CampDoc, Queue-It, Trello, or similar registration/queue management systems a plus.
- Strong analytical skills, including experience pulling reports and building dashboards.
- Ability to manage large sets of information with excellent accuracy and attention to detail.
- Experience supporting online registration, ticketing, or e-commerce workflows preferred.
- Excellent organizational, time management, and communication skills.
- Ability to work both independently and collaboratively with minimal supervision.
- Background in non-profit or arts organizations beneficial but not required.
- Proficiency with Excel or other data analysis tools preferred.
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