Sales Operations Manager

Hybrid Full TimeLondon, United KingdomThird Bridge Group Limited

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1500 employees located across ten offices.

Job Description

What will you do?

Instrumental in improving sales efficiency and effectiveness, as the new Sales Operations Manager you’ll take ownership of our commercial tools and processes. Connecting it all together you’ll drive consistency across the four customer verticals: helping our people work faster and more efficiently, using the best tools for our needs in a deliberate and integrated way. You’ll become the trusted go-to! You’ll provide transparency, the ability to remove bottlenecks, and support all commercial colleagues in the creation of a cohesive Third Bridge infrastructure.

Reporting into the Head of Revenue Operations, you will connect with stakeholders at all levels of our commercial teams and be their first point of contact for tools and processes. You’ll collaborate with senior colleagues to ensure our sales strategies and tactics are supported by internal processes and tooling. Working closely with marketing, finance and the wider support functions, together you will align the teams, get the support that our commercial partners need and equip Third Bridge with the right resources to enable even greater successes.

Analytical and data-first, you’ll interpret sales data to identify trends, pinpoint opportunities, and highlight areas for improvement. Overseeing a cohesive Practice, and the adoption of the right tools including Salesforce, SalesLoft, HubSpot and Gong, this is a great opportunity to take a global brand, and help to build a scalable, repeatable model, empowering our people to go on to even bigger wins!


What will you bring?

Bringing your experience as a sales or revenue operations manager, you can really walk your talk! Fully understanding the demands of a thriving sales team, the tools that are available to them, and your personal drive for process excellence, you’re now looking for a new opportunity where you can make a big impact. You stay current on industry trends, best practices and emerging technologies in sales operations.

Collaboration is key in a role like yours, and you build great trusted relationships by making sure you’re listening first. Understanding the business by engaging with everyone in the commercial teams makes sure you’re not just pushing your own agenda, but creating a cohesive strategy that responds to the teams’ needs and is tailor made to the organisation you are in. Seeing the bigger picture as well as getting down to the granular detail allows you to enhance the entire process.

Perhaps you’ve worked in a B2B software environment, or some other subscription based sales model, but wherever you’re moving from, you are excited to get stuck in to resolve the RevOps issues that businesses of our size may face. You thrive in fast paced organisations where you can provide clarity at times of ambiguity, and break down silos to create consistency. If this sounds like the role for you, please apply now and a member of the team will be in touch.

Additional Information

How will I be rewarded?

We truly care about our people so in return for your work, you’ll get:

  • Flexible working – We want to encourage office attendance for the purpose of collaborating in person with your colleagues, on an as-needed basis. This in turn gives you the flexibility to decide when you come to the office based on your team’s interactions.
  • 25 days annual leave plus bank holidays, rising to 28 days after 2 years of service
  • Summer Fridays – finish early during the summer months to make the most of the weather
  • Mental and Professional Wellness:
  • Modern Health – 6 counselling and 6 coaching sessions per year
  • Talk Therapy sessions
  • Employee Assistance Programme (EAP) sessions
  • 2 paid charity days each year
  • 2 personal days per year to use for events such as moving house, your birthday or life admin
  • Free breakfast and snacks in the office
  • Private Medical Insurance – up to family cover
  • Pension contributions increasing with tenure
  • Personal annual learning and development budget
  • Female mentorship program
  • Employee affinity groups including ESG, Environment, Mental Health, Diversity & Inclusion and Women at Third Bridge
  • Life insurance – x4 base salary

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

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