We’re looking for an Account Management Team Lead to coach, champion, and strategically support a team of Account Managers in delivering exceptional customer outcomes across North America. The role involves developing people, solving complex customer challenges, and driving a culture of continuous learning. If you’re someone who leads by example, brings out the best in others, and is passionate about hospitality, this could be the perfect opportunity for you.
Requirements
- 3+ years of experience in hospitality or hospitality technology
- 2+ years of experience leading and managing a team
- Deep understanding of hotel operations and the ability to translate that knowledge into strategic advisory conversations with hotel customers
- Exceptional communication and interpersonal skills
- Strong analytical mindset
- Strong problem-solving and conflict resolution skills
Benefits
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling and knowledge transfer
To apply for this job please visit job-boards.greenhouse.io.
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