What You’ll Do:
- Own Data Health Programs: Strategy and execution of our contact and account health management programs. You will be responsible for data hygiene, enrichment, segmentation & integration within our CRM to ensure our GTM teams are working with the most accurate and actionable information.
- Process Optimization & Management: Analyze, document, and continuously improve core GTM processes. Act as a champion for process changes and drive enablement across teams to ensure adoption.
- Cross-Functional Collaboration: Act as a key operational partner to Sales, Marketing, and Customer Success. You will work closely with these teams to identify bottlenecks, gather requirements, and implement solutions that enhance their productivity.
- System & Tool Enhancement: Administer, configure, and optimize our GTM tech stack (e.g., CRM, Marketing Automation). You will manage tool integrations to ensure seamless data flow, monitor system health, and support the implementation of new technologies.
- Reporting & Insights: Develop and maintain dashboards and reports to track performance against GTM metrics related to data quality, process efficiency, and translate data into actionable insights for stakeholders to drive strategic decisions.
- Project Leadership: Take ownership of operational projects from conception to completion, ensuring clear communication, stakeholder alignment, and timely delivery of results.
What You Bring:
- Experience: 4–5 years of experience in Sales Operations, Marketing Operations, or a similar GTM/Revenue Operations role, with a strong preference for experience in B2B SaaS companies.
- Technical Proficiency: Advanced proficiency with CRM platforms (e.g., Salesforce, HubSpot) and familiarity with the broader marketing and sales technology ecosystem.
- Analytical Mindset: Excellent analytical and problem-solving skills, with a proven ability to use data to identify trends, uncover insights, and drive decisions.
- Process Excellence: A process-oriented thinker with demonstrated experience in mapping workflows, identifying inefficiencies, and implementing improvements.
- Ownership & Proactiveness: A self-starter with a “get things done” attitude. You can manage multiple priorities, take initiative, and work effectively in a fast-paced, dynamic environment.
- Collaboration & Communication: Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively with stakeholders across various departments
- Education: Bachelor’s degree in Business, Marketing, or a related field. An MBA with a specialization in Marketing or Sales Operations is a strong plus.
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